Aéroport de Trondheim Værnes (TRD) Location de véhicules

Arrival
After exiting baggage claim, follow the exit sign and enter the car park.
Walk 70 metres and enter the door on your right. Inside, the key box is located on the wall to your left.
Please follow the instructions previously emailed or those stated on the key box to get your key.
Wi-Fi/data is needed to access the rental key provided during an After Hours reservation. If you cannot access Wi-Fi/data or if you have any issues or need assistance, please contact the 24-hour helpline for guidance.
When you have collected your key, go back to your right down the corridor and the exit will be on your left. When outside, follow the road to the right, and at the end turn left. You will find the parking area straight ahead. Look for our flag at the centre of the parking area, branded Enterprise/Alamo/National.
Your vehicle has been checked for damage and, if there is any, they have been marked on the rental agreement that you will have received by email after signing the agreement. Please take time to walk around your vehicle before leaving the car park. If you notice any new damage, take a picture/video with the time/date and contact our branch as soon as possible during business hours to inform us of the new damage.
The exit is located at the end, furthest away from the airport.

Return:
Follow the signs to 'Rental Car'. Entering the parking area, look for our flag branded Alamo/Enterprise/National. Park your vehicle at an available stall marked Alamo/Enterprise/National.
To drop off your key, please go one level up and the key box will be located in front of you.
You can also return the key at our office, where a drop box is located.
Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If you have any issues or need assistance, please contact the 24-hour helpline for guidance.
The final invoice will be sent to your email within 72 hours.
Important information: We provide 24/7 returns for travellers' convenience. Please note that, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damage until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.

Minimum age for renting from National Norway is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of 100.00 NOK including tax per day with a maximum fee of 1000.00 NOK per rental. All car groups are available for renters between the ages of 18 - 99.   

Vehicles can be driven in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Sweden, Portugal, San Marino, Spain, Switzerland and the United Kingdom only. Ferry crossings with the vehicle are permitted. A cross-border fee of 250.00 NOK per day applies. In all cases, customers must inform the hire branch of their intention to leave the country with the vehicle and will require an authorisation. Unauthorised cross-border travel will result in a breach of contract and incur a penalty charge of 10000.00 NOK.

Currently not offered in Norway.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

Collision Damage Waiver And Theft Protection (CDW-TP) is an optional coverage that reduces the renter's liability in case of damage to the bodywork or theft or attempted theft of the vehicle. If CDW is not included in the reservation, the renter has liability for up to the full market value of the vehicle. If Collision Damage Waiver and Theft Protection (CDW-TP) is not included in the reservation, it is available for purchase.
If included in the reservation or purchased, the excess amount is 15,000 NOK for all car classes except Premium, Luxury and People Carrier categories where the excess is 20,000 NOK. Excess will be charged every time a vehicle is damaged/stolen.
Before purchasing CDW it is advised to determine if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If Collision Damage Waiver (CDW) is declined, the renter will be required to pay these charges and to seek compensation through their carrier of personal coverage. CDW is not insurance.

Fuel service option (FSO) is offered at time of check out and price is depending on the vehicles tank size.

Ask the rental agent at the counter.

The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.

Please use the link below to read the terms and condition in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring

All major credit cards, issued by either American Express, Mastercard, Visa and Diners Club are accepted. All cards presented must be in the renter's name. Digital cards (Apple Pay/Google Pay etc.), traveler checks, prepaid cards, cash, debit cards and retail store cards are not accepted as methods of payment. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 10000 NOK for all vehicle categories. For premium and luxury models, two credit cards are required in the renter's name. If customer purchases full insurance directly with the branch, an authorization of 2000 NOK will be taken on top of the estimated charges.

At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Norway. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European union renters an international driving permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland Or United States. Special requirements apply for driving licenses of the People's Republic Of China And Vietnam. Please turn to your embassies for further information.

Passport information: renters from countries with Schengen agreement (including Iceland, Norway And Switzerland) will need to present a valid national identity card or passport at the rental counter as proof of identity.

All other renters will need to present a valid international passport in roman alphabet at the rental counter as proof of identity. The above conditions is also applicable for all additional drivers, if any.

Third Party Liability insurance is mandatory by law and included with all rental rates. There is no limit to the amount of Liability insurance coverage per accident for personal injury or death. Liability insurance covers per accident for property damage up to 10,000,000.00 NOK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.

Arrival
After exiting baggage claim, follow the exit sign and enter the car park.
Walk 70 metres and enter the door on your right. Inside, the key box is located on the wall to your left.
Please follow the instructions previously emailed or those stated on the key box to get your key.
Wi-Fi/data is needed to access the rental key provided during an After Hours reservation. If you cannot access Wi-Fi/data or if you have any issues or need assistance, please contact the 24-hour helpline for guidance.
When you have collected your key, go back to your right down the corridor and the exit will be on your left. When outside, follow the road to the right, and at the end turn left. You will find the parking area straight ahead. Look for our flag at the centre of the parking area, branded Enterprise/Alamo/National.
Your vehicle has been checked for damage and, if there is any, they have been marked on the rental agreement that you will have received by email after signing the agreement. Please take time to walk around your vehicle before leaving the car park. If you notice any new damage, take a picture/video with the time/date and contact our branch as soon as possible during business hours to inform us of the new damage.
The exit is located at the end, furthest away from the airport.

Return:
Follow the signs to 'Rental Car'. Entering the parking area, look for our flag branded Alamo/Enterprise/National. Park your vehicle at an available stall marked Alamo/Enterprise/National.
To drop off your key, please go one level up and the key box will be located in front of you.
You can also return the key at our office, where a drop box is located.
Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If you have any issues or need assistance, please contact the 24-hour helpline for guidance.
The final invoice will be sent to your email within 72 hours.
Important information: We provide 24/7 returns for travellers' convenience. Please note that, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damage until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.