Amsterdam Schiphol Airport (AMS) Car Hire

When returning the rental car outside the opening hours of the rental location you have to park the vehicle on National assigned parking spaces follow the road signs - Car Rental Return- at Amsterdam Schiphol Airport and lock the vehicle. Accordingly place the key in the drop box located on the National counter inside the terminal.

The minimum age requirement to rent all vehicles is 25. The maximum age to rent is 80. Renters between the age of 18 and 24 may rent all categories except Full Size, Premium, Luxury and Special. No additional fees apply to young drivers.

Vehicles can be driven in Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Italy, Ireland, Liechtenstein, Luxembourg, Monaco, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, United Kingdom and the Vatican (Area 1). Any islands are excluded from cross border travels. Travels to Norway and Sweden are only permitted between 1st May and 30th September. On request vehicles may also be driven in Croatia, Czech Republic, Poland, Slovakia and Slovenia (Area 2).
Standard, Fullsize, Premium, Luxury & Special vehicles as well as the brands Audi, BMW, Mercedes and Volkswagen are not permitted to go into Area 2. A surcharge of 5.00 EUR per day excl. VAT (21%) will apply for all cross border travels to Area 2. Prior authorization to leave the country with the vehicle is not required except when traveling to countries in Area 2. Driving the vehicle into any unauthorized country without prior authorization is a breach of contract and will require the customer to pay for all recovery expenses.

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Limit your liability and avoid extra costs by choosing a coverage option. By choosing extra options online you benefit from the best pricing.

Collision Damage Waiver And Theft Protection (CDWTP) is an optional coverage which reduces liability in the event of damage or theft of the vehicle when no responsible third party is identified. If purchased or included in the rate the deductible for the car categories Mini, Economy, Compact, Intermediate, Standard and Full-Size is 900 EUR, for the car categories Full Size SUV, Premium and Luxury is 1200 EUR and for Special vehicle category is 3000 EUR.
This product only covers damages to the body of the vehicle. It does not cover roof, tires, or windows, broken/loss of keys, or contamination of fuel. Damage to the underbody and/or roof due to collision with bridges, tunnels, overhanging structures, etc. is excluded from the damage cover unless a force majeure can be proved.
Before purchasing CDWTP it is advisable to determine if the renter personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage, or impound fees. If CDWTP is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDWTP is not insurance.

For all reservations, there is a lead time of 1 hour from the time the booking is made before it is confirmed. All vehicles will be held for up to half an hour after the scheduled pick-up time during opening hours. If you are running late, please contact the branch to make them aware.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route, and car category. For all one-way rentals (domestic or international) authorization must be obtained either prior to arrival or at the rental counter. If the hirer returns the vehicle one way without authorization or returns the vehicle to any other location than the return location reflected on their rental agreement, an additional repatriation fee will be charged.
Domestic one-way drop-offs are available between rental branches in the Netherlands. International one-way drop-offs are possible at selected Airports branches in Belgium, France, Germany, and Luxembourg only.

As a customer, you can choose how to pay for fuel or EV recharging when returning the vehicle.
 
Fuel and EV policy at non-airport locations:
You may refuel or recharge the vehicle to the same level as received at the time of hire.
If you choose not to refuel or recharge the vehicle to the same fuel or charge level, you will be charged the local rate, which is typically above the local fuel price or per kilowatt-hour price.
A full tank of fuel or a fully charged EV is not guaranteed.

Fuel and EV policy at airport locations:

You may refuel or recharge the vehicle to the same level as received at the time of hire.
If you choose not to refuel or recharge the vehicle to the same fuel or charge level, you will be charged the local rate, which is typically above the local fuel price or per kilowatt-hour price.

Note: Local fuel and kilowatt rates will vary by the area in which you are hiring a vehicle.
A full EV charge is considered above 80%.

All-season tires are available to purchase at time of pick-up on a limited number of car categories between 1 November and 31 March for a daily charge of 21,00 Euro and maximum 210,00 Euro per rental. In cases of loss or damage a replacement fee of up to 3500,00 Euro applies. If travelling cross border all-season tires may be a legal requirement. Please check with the rental branch at time of rental.

All major credit cards, issued by either American Express, Mastercard, Visa and Diners Club are accepted. All cards presented must be in the renter's name and must be valid for the duration of the rental. Digital cards (Apple Pay/Google Pay etc.), travellers checks, prepaid cards, cash, debit cards and retail store cards are not accepted as methods of payment.

A security deposit plus the estimated cost of the rental will be taken at the time of rental, or in the case of pre-paid reservations, a security deposit plus the total amount of ancillaries purchased at the counter. For Luxury and Special vehicles two major credit cards in the main driver's name are required for security purposes. The deposit amounts based on vehicle category and protection products selected/included are listed below:

Mini, Economy, Compact, Intermediate and Standard vehicles categories:

No Damage Waiver included or selected - Rental amount plus 600 EUR security deposit

Collision Damage Waiver (CDWTP) or Collision Damage Waiver Super Cover (CDWS) - Rental amount plus 400 EUR security deposit

Collision Damage Waiver Top Cover (CDWT) - Rental amount plus 200 EUR security deposit

Full Size vehicles category:

No Damage Waiver included or selected - Rental amount plus 1200 EUR security deposit

Collision Damage Waiver (CDWTP), Collision Damage Waiver Super Cover (CDWS) or Collision Damage Waiver Top Cover (CDWT) - Rental amount plus 600 EUR security deposit

Premium, and Luxury Vehicles categories:

No Damage Waiver included or selected, Collision Damage Waiver (CDWTP), Collision Damage Waiver Super Cover (CDWS) or Collision Damage Waiver Top Cover (CDWT) - Rental amount plus 1200 EUR security deposit

Special vehicle category:

No Damage Waiver included or selected, Collision Damage Waiver (CDWTP), Collision Damage Waiver Super Cover (CDWS) or Collision Damage Waiver Top Cover (CDWT) - Rental amount plus 5000 EUR security deposit

These amounts will be held on the credit card until the vehicle is returned and the final rental charge is debited. Any charges for damages, fines, taxes, penalties and the related administration fees accrued during the rental period will also be debited from the credit card after the return of the vehicle.

All drivers must present a fully valid driving license. Electronic or digital driving licenses are not accepted. All drivers must have held their license for at least 1 year. In addition, all renters must present a valid photo ID such as a passport or government-issued photo ID. A valid credit card in the renter's name must be presented upon collection of the vehicle. If the driving license is written in a language and characters different from those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.

National Car Rental provides 24/7 Breakdown and Assistance Service to the customer. This service is handled by ANWB Roadside Assistance. Further information specific to the Roadside Assistance, including the 24/7 assistance telephone number, will be provided at the time of rental. Roadside assistance is provided free of charge with the rental in the event of mechanical breakdown, but not due to driver negligence or wilful misconduct.

National Car Rental Roadside Assistance PLUS protection option:
Roadside Assistance PLUS offers an additional cover for the call out costs* related to breakdowns caused by driver's fault; flat tyre, battery, lost keys or keys locked in the vehicle, out of fuel, refuelling wrong type of fuel or tyre exchange*.
*Excludes the eventual cost to repair the vehicle and any travel cost to change the vehicle.
In order to benefit from this cover, Renter must make contact with the dedicated Breakdown and Assistance Service immediately after the occurrence of the incident. If the Renter does not contact the Breakdown and Assistance Service and if Renter initiates steps or makes any disbursements without the prior consent, the Roadside Assistance PLUS coverage does not apply.

A basic break down service is included in your rental to cover call outs for mechanical faults and accidents.
Roadside Assistance PLUS fee: EUR 6.50/day including VAT.

All the vehicles in the National fleet are insured against bodily injury and property damage that you might inflict on a third party as a result of an accident involving the vehicle. The amounts for such liability cover are available on request. In particular, you must comply with the rule concerning permitted destinations, as set out in the General Car Rental conditions of National Car Rental NL - in order to have the full benefit of the insurance provisions.