Calais Ferry Terminal Car Hire

Rental conditions apply to all additional drivers.  A fee of 10.00 EUR per day, with a 10 day maximum (100.00 EUR) excluding VAT, applies.

To rent a vehicle, the renter must be age 21 or over for categories Mini and Economy, 24 and over for Compacts, Intermediates, Standards, 4x4, SUV, Monospaces, 30 for Premiums and Luxury vehicles, and 23 for Vans. All drivers under the age of 25 will be subject to an additional daily charge. Drivers must have held a licence for a minimum of one year.

Vehicles can be driven in Andorra, Austria, Belgium, Denmark, Finland, Germany, Great Britain, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden and Switzerland. Vehicles can also be driven in Corsica, Sardinia and the Balearic Islands but must be returned to France mainland. No additional charges apply. Customers must always inform the rental branch of their intention to leave the country with the vehicle and require authorisation.

Damage Waiver (DW) reduces the liability of the renter in the event of damage to or theft of the vehicle. If DW is not included in the reservation, the renter has full liability for the vehicle. DW is available for purchase at the rental counter and reduces the applicable excess to zero.        

If included in the reservation, the excess amount is 1500€ for all vehicles with the exception of People Carriers, Compact Elite, Premium and Luxury vehicles which have an excess of 2500€. Economy and Compact Vans have an excess of 1500€ and all larger Vans have a 2500€ excess.

Before purchasing DW it is advised to determine, if a personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If DW is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. DW is not insurance.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Branch from where you rented your vehicle or contact our Damage Recovery Unit using the contact information below: fr.accidents@ehi.com, 00 33 (0) 144386015.

All rentals where the vehicle is not returned to the same location as it is collected from will be subject to a one way fee. The one way fee varies based on car category, location and pick up date. The exact amount of the one way fee will be displayed during the reservation process when entering the dates, desired route and car category. One way rentals are allowed within mainland France only.

Excess Protection (EP) is an optional coverage available only if Damage Waiver (DW) is included in the rate. EP reduces the applicable Damage Waiver excess amount to zero for all vehicles. If EP is not included in the reservation, it is available for purchase. Before purchasing EP it is advised to determine, if a personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If EP is declined, the renter will be required to pay these charges up to the Damage Waiver excess amount and seek compensation through their carrier of personal coverage. EP is not insurance.

You will be required to return the vehicle with a level of fuel equal to the amount provided at the start of your rental as indicated on your rental agreement. If the vehicle is returned with less fuel, you will be required to pay for the fuel needed to return the fuel level to that displayed on your rental agreement, plus a refuelling charge of 15 Euro. Optional fuel policies are available at participating locations.

Personal Accident Insurance/Personal Effects Coverage (PAI/PEC) is offered for an additional daily charge. PAI/PEC provides the renter and renter's passengers with accidental death benefits, injury expense benefits and insures the personal effects of the renter and passengers while they travel. This is a summary only. The purchase of PAI/PEC is optional and not required to rent a car. The coverage provided by PAI/PEC may duplicate your existing coverage and you may wish to determine if your personal coverage is adequate. The PAI/PEC insurance coverage cannot exceed 44 days and / or a total amount of 200 € charged regardless of the duration of the rental period and is conditional on your compliance with the terms and conditions of the rental agreement. 

All major debit and credit cards are accepted. All cards presented must be in the renter’s name. A security deposit plus the estimated cost of the rental will be taken at the time of rental. For the car categories Mini to Standard and People Carriers a deposit of 250.00 EUR is required. For Convertibles, Premium and Luxury vehicles the deposit is 1000.00 EUR. Vans require a deposit of 500.00 EUR. Cash and ‘cheques vacances’ are accepted as forms of payment but only at the end of the rental. The initial charges must be taken on a valid debit or credit card.

National offers Roadside Assistance Protection. Roadside Assistance Protection allows National customers to waive all financial responsibility for the following - tyre (excluding the rim) and glass repair or replacement costs, except when part of a larger repair, replacement keys costs and all recovery and call charges imposed by our chosen roadside assistance providers as result of a fault caused by renter error. Roadside Assistance Protection does not exempt you from these charges if there is any breach of our rental agreement. Roadside Assistance Protection  is an optional product; before purchasing you may wish to check if your personal coverage is adequate.  If you decline RAP then you will be required to pay any applicable charges and see compensation from your carrier. RAP is not insurance.

All drivers must present a full valid driving licence. If the driving licence is written in a language and characters different to those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licences from countries who are not part of the International Driving Permit Agreement should carry a certified translation.

All renters must provide a valid identity card or passport. All drivers must have held their full licence for a minimum of 1 year. All local renters must provide proof of home address in France with a utility or phone bill. Customers picking up at Charles de Gaulle Airport must provide a local landline telephone number and a valid boarding pass or TGV train ticket showing arrival at Roissy Charles de Gaulle Airport within 24 hours of the rental start date. Local train tickets from Paris cannot be accepted.

Please note that we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external organisation.

Advice on driving in Europe following the United Kingdom leaving the European Union may be found at https://www.gov.uk/driving-abroad.

Enterprise is temporarily consolidating its France branches. A representative will contact you prior to your scheduled date and time and confirm your details and rental location. If you have any questions, please call 03 21 34 58 45.